Make sure your HPE Passport account contains a valid corporate email address to receive the notification. When the report is complete, HPE Support Center sends you an email notification.
If the upload was successful, a success message appears.
Address the reason for the failure and retry the upload. If the upload fails, a message explains why.
Click Choose file to browse to the CSV file on your local computer.Īfter you upload the CSV file a file check occurs to verify the information in the CSV file. Note this requires iLO Amplifier Pack 1.3.įor more information about how to generate the report, see the iLO Amplifier Pack User Guide at: This file will contain the serial numbers and product numbers for your devices managed by iLO Amplifier Pack. In the left menu, click iLO Amplifier Pack Product Entitlement Report.įollow the steps listed on the upload page to generate an iLO Amplifier Pack Product Entitlement Report CSV file. To create an iLO Amplifier Pack Product Entitlement Report, complete the following steps: Upload an iLO Amplifier Pack Product Inventory CSV file to generate a report that contains the entitlement status and expiration date for each device. This tool allows you to perform an entitlement check for your devices managed by iLO Amplifier Pack to ensure your devices have active hardware support and are eligible for product updates. Otherwise it is estimated based on the manufacture date. The expiration date of a warranty is based on the purchase date, if the product was registered with HPE. If you re-enter the values and it still returns an error, contact HPE Support. If you receive an error message for a warranty, verify your data entry, then follow the on-screen instructions or remove the item from your list. Click Add more warranties to check up to 20 warranties. Repeat steps 2 through 3 for all of your serial numbers. Change it if necessary in the drop-down list. The country of purchase defaults to your current locale. Enter the product serial number in the form. Option 2: On the HPE Support Center home page, click Check Status. To check your active or expired warranties, complete the following steps: It also lets you store, view, and manage your products more quickly and easily. However, signing in does provide you with the option of linking warranties to your account. You do not need to be signed in with your HPE Passport account to use warranty check. 
The product labels below show typical serial number (1) and product number (2) locations:Ĭontact HPE Support if you cannot find the label. You must provide the serial number (preceded by "Serial" or "S/N"), which is typically located near the product number on the label. Locate your serial number and product number For support agreement information click My HPE Software Center in the main menu. Check does not retrieve support agreement information.
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